Can I reserve a specific model or colour?

Unfortunately we are unable to guarantee a specific vehicle model or colour. What we can guarantee however is that when you reserve a vehicle in South Africa, you will receive the same category of vehicle as in your booking.

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How do I create a DollarMiles account?

Creating a DollarMiles account online with Dollar Car Rental takes just six easy steps.

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How do I set my rental preferences?

Setting your MyDollar preferences is easy. Follow these steps to access your preference options: Login to your Dollar account. From the Dollar dropdown menu, click the Account and Preferences link. The account page is displayed.  Click the Preferences option at the b...

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How old do I need to be in order to rent a car from Dollar Car Rental?

You are required to be 21 years or older and in possession of an unendorsed drivers' license for a minimum of two years to hire a car in South Africa and Namibia. The same applies to foreigners with International Drivers' Licenses.

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I've lost my password, how do I retrieve it?

If you need to reset your MyDollar password, do the following:

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What are the additional rental costs?

Car hire rates vary according to the category of rental vehicle you select. Additional waiver cover varies from R100-R300 per day depending on the selected vehicle as well as an excess kilometre charge. The rental deposit will also vary according to category, however it is a necessity for all car rental hi...

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What deposit do I need to pay in order to secure my car rental?

When you hire a car online with Dollar Car Rental, you have two payment options available. Either pay the full rental deposit amount or pay only 50% of the deposit amount and pay the balance upon collection of your rental car. In either case, your vehicle booking will be secured in your name.

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What is DollarMiles?

DollarMiles is Dollar's customer loyalty programme. When you join the DollarMiles programme you can enjoy the following benefits: Each reservation you make will earn you DollarMiles (rewards points) which can be redeemed on future reservations. You can set personal account preferences. We w...

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What payment methods do you accept?

We accept all major credit cards for vehicle rental in South Africa - American Express, Master Card, Visa and Diners Club cards. Unfortunately we do not accept Cheque or Debit cards, nor do we accept cash.

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What procedure must I follow if I have an accident with my Dollar rental vehicle?

In the unfortunate event of an accident in your hired car, follow the below steps: Remain calm and call for assistance for any injured persons. Do not leave the scene of the accident. Do not admit liability Take down all details for other parties / driver(s) / witnesses i...

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What type of driver's license do I need?

For vehicle category Groups A to Y a code EB driver's license is required, except for Group W for which a PDP license is required. International driver's licenses will be accepted as long as the holder is over the age of 21 and has had a valid unendorsed license for a minimum of 2 years.

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What vehicles are available for me to hire?

Dollar prides itself on a wide variety of vehicles in our fleet available for rental for every budget. To view the categories of vehicles available, click on "Vehicles" on the main Menu toolbar of any page on the website.

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Where can I rent a Dollar car?

Dollar Car Rental branches are conveniently located throughout South Africa's major cities and airports as well as in Namibia. You can find us at O.R. Tambo International Airport (Johannesburg), Cape Town International Airport, King Shaka Airport (Durban), Port Elizabeth Airport, East London Airport, Georg...

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Where is Dollar Car Rental located?

Dollar Car Rental branches can be found at all major airports and city centres throughout South Africa, as well as Windhoek in Namibia. To locate a branch nearest to you, click on "Branches" in the main menu on our website.

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Why ask my flight information when making a car rental booking?

As car hire and flight bookings are closely linked, we ask that you provide us with your flight number so that we are aware of and up to date with your flight's arrival time and any delays which may occur. In the event of a delay in your flight, we then know to keep your reservation until the delayed time,...

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What Is A Sponsored Booking?

If the credit card holder will not be a registered driver on the contract or present upon collection of the vehicle, please select this option. This option requires at least 48 hours prior notice. If you select this option you will be emailed a form that will need to be completed and faxed back for authori...

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Southern African Vehicle Rental and Leasing Association


asata logoMember of ASATA (Association of South African Travel Agents)

Contact Information

Telephone: 086 100 2111

International: +27 11 230 5201

Sales: rez@thrifty.co.za

Namibia Tel: 0800 100 211

Namibia Int: +264 61 233 035

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